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Interacting with Informer Assistants

This article covers the essentials of interacting with an Assistant: starting over, enabling Debug mode, and bringing other Assistants into a conversation.

Changed in 2026.1

In 2026.1, chatting with an Assistant happens in the new React chat experience in Informer GO. See Chatting with Informer for the full chat surface, and Giving a chat context for bringing an Assistant into a conversation. This page describes the classic web client's Assistant chat.

Basic features​

While using an Assistant, two actions are available:

  • Start Over: Restarts the conversation. Click the counter-clockwise arrow next to the message bar to clear all entries and return to the Assistant's default start. There is no way to retrieve a conversation after starting over.
  • Debug: Enables Debug mode to explain how the Assistant generates its conversation.
The message bar with Start Over and Turn on debug options
Assistant actions while chatting.

Debug​

Debug mode helps troubleshoot conversations that have run into problems. Enable it with the Turn on debug option under the message bar. Once enabled, a dropdown showing the function the Assistant used is added to each response. Open the dropdown to see the detailed request and response. These low-level messages are omitted by default because they are distracting, but they are useful when diagnosing why an Assistant gave an incorrect answer or took longer than expected.

An Assistant response with a Debug dropdown showing the request and response the Assistant used
Assistant Debug explanation.

Multi-Assistant conversations​

Every Assistant you have access to can be brought into a single conversation. Type the @ symbol in the text box to see a popup of available Assistants, with a search bar to quickly find one. Clicking the X in the box above the input switches the target Assistant back to the base one. To switch the base conversation to another Assistant entirely, use the dropdown in the top-left of the conversation.

Bringing another Assistant into the conversation by typing @ in the message box
Bringing another Assistant into the conversation.
Also available through the REST API
Everything on this page is built on Informer's public REST API, the same one the product uses, so your scripts and integrations can do it too. Developer reference: Assistant API.