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Configuring Windows environment variables

Before upgrading Informer, verify that all environment variables are present and accurate on your Windows Server. Missing variables, especially in Path, can cause an upgrade to fail and leave Informer unable to start. Some are not added automatically by the installer.

On a first-time install, verify these exist under System Variables in System Properties after the installer finishes, and add any that are missing.

Default paths

By default these applications install to the C:\ drive, but yours may differ. Adjust the values for your deployment.

VariableValue
ES_HOME<RootInformerInstallDirectory>\Elastic\Elasticsearch\
JAVA_HOMEC:\Program Files\Amazon Corretto\jdk1.8.0_352
PM2_HOME or INFORMER_HOMEC:\Entrinsik\Informer5
PM2_SERVICE_PM2_DIRC:\Users\<username>\AppData\Roaming\npm\node_modules\pm2\index.js
PM2_SERVICE_SCRIPTSC:\Entrinsik\Informer5\service.config.json

The Path system variable should include:

C:\OpenSSL-Win64\bin
C:\Program Files (x86)\PDFtk Server\bin
C:\Program Files\nodejs\
C:\Program Files\wkhtmltopdf\bin
C:\Program Files\PostgreSQL\16\bin
C:\Program Files\Redis\
C:\Program Files\Amazon Corretto\jdk1.8.0_352\bin
C:\Users\<username>\AppData\Roaming\npm
C:\Program Files\Python310\
C:\Program Files\Python310\Scripts\