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Informer Cloud quick start

How to move content to Informer Cloud and how Informer Cloud connects to your on-premises Datasources.

Migrate your content to Informer Cloud​

Migrating from an on-premises Informer to Informer Cloud is done with Bundles:

  1. In your on-premises instance, click Backup System to save the Bundle.
  2. In your Informer Cloud instance, click Restore System to import it. Enter the token secret from your on-premises Informer in the Restore dialog so encrypted content (including MFA) converts correctly.

The full backup and restore steps are in the Informer backup guide. Datasource connection settings can point to any database with matching schemas: a test database, a clone of production, a Workspace, or production itself.

Bundles require 5.1.2 or higher

Your on-premises instance must be Informer 5.1.2 or higher to support Bundles.

Job scheduling runs in the Cloud

Job scheduling is enabled on Informer Cloud. Make sure any Bundle you import contains only Jobs you are fine running in both places, or disable unwanted Jobs on the Jobs page in Informer Cloud right after importing.

Networking and firewall settings​

Informer Cloud connects to your on-premises Datasources three ways. VPN and SSH require credentials from Informer Cloud Support; email Client Services at support@entrinsik.com to obtain them.

  • Firewall settings: all Informer Cloud traffic originates from 52.1.147.31. Allow connections from that IP to your database server and Informer Cloud connects with no further configuration. Communications are encrypted if your database supports encryption.
  • SSH: for an encrypted tunnel (when your database protocol is unencrypted, or you cannot add a firewall rule), Support can help set up an SSH tunnel. SSH is widely available and usually needs no extra software on Linux or macOS database hosts. Tunnels are secure but add a performance penalty and need monitoring to stay connected.
  • VPN: if neither of the above works, Informer Cloud offers a Wireguard VPN for an additional charge. Install Wireguard on the database server and configure the Datasource to use the IP issued to your Wireguard client. All traffic is encrypted and client addresses are static, which makes firewall rules easier.