Welcome Message and Suggestions

The Welcome section lets you create a short message and up to four suggested prompts that the Assistant displays when it first launches. Welcome messages have a maximum of 1000 characters, and each suggestion a maximum of 300 characters. Click Done after making changes to preview them in the chat.

The Welcome Message editor.

Suggested prompts appear in the chat above the message bar. Users can click one when the Assistant opens to begin a conversation, or click More... to have the Assistant generate other prompts.

An Assistant chat with suggested prompts.

Also available through the REST API

Everything on this page is built on Informer's public REST API, the same one the product uses, so your scripts and integrations can do it too. Developer reference: Assistant API.