Connected services
Apps and chats can work with your accounts on external services: Google Drive, Gmail, OneDrive, and whatever else your organization has set up. The Connections page is where you manage which of those accounts are linked to you.
Where to find it
Open your profile menu (top right) and choose Connections.
Connecting and disconnecting
The page shows two groups:
- Connected: services you've already linked, with the date you connected. Hover a card to reveal Disconnect.
- Available: services your organization offers that you haven't linked yet. Click Connect and sign in to the service to authorize it.
Disconnecting revokes Informer's access immediately; anything that relied on the connection will ask you to connect again the next time it needs it.
Connections are yours: linking your Google account here doesn't give anyone else access to it. Apps that use a connection act on your behalf only where their design says so.
Services an App brings with it
Some Apps come with their own connectable services. When you open one, it may ask you to link an account before it can show you anything, for example a sales dashboard that reads from your Salesforce. You connect these the same way you connect any other service, and once linked they show up on your Connections page too, labeled with the App they belong to so you can tell them apart from services you linked yourself.
You don't have to leave the App to do it. Choose Connections… from the App's actions menu (click its name in the title bar) to see each service marked Connected or "Not connected" with a Connect or Disconnect button; while a service is still waiting for your sign-in, a link icon also appears in the title bar as a reminder. Disconnecting asks first ("Disconnect from name?"), and a connection the App shares with everyone who uses it is marked Shared. Because the connection is yours, the App sees only what your own permissions on that service allow.
If an App declares a service as optional, connecting is a choice, not a requirement. The App runs without it, and links the extra features once you connect.